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Our vision is simple

To be the first-choice people development provider known for contributing towards your ongoing commercial success and growth.

About us

Torque is often described as a ‘boutique agency’ designing tailor-made learning solutions for selected clients with specific and precise requirements.

We don’t simply train. Torque is dedicated to making a difference in your business leading to increased sales volume and profitability.

We take the time to listen, assess, innovate and develop pragmatic and practical learning packages for both the operational teams and management. Keeping away from the theoretical aspects of the automotive business, our global retail and manufacturer experience across Europe, the Middle East, Asia and North America ensures your teams benefit from the broadest levels of experience.

Services

We can train your team with a whole host of options.

Sales Development

At Torque, we have a different and unique approach to sales team development. Whilst we stay within the agreed approach to selling, we shift the emphasis towards influencing skills and winning over hearts and minds. Ensuring your team is kept at peak performance.

Customer experience is a key differentiator and understanding the differences between Volume, Premium and Luxury could be the difference in making a sale or not, along with customer loyalty, retention and referral business.

Product

Knowledge can be gained in so many different ways, and we wouldn’t dream of charging you for what you can get for free on YouTube.

At Torque, our Product Training is focused on how to use product knowledge to help you sell cars. We go back to winning over hearts and minds through emotive and illustrative story telling. That’s tomorrow’s skill.

Coaching

All the development in the world can’t prepare you for an everyday showroom experience.

At Torque, we have developed our own in-house sales floor coaching tool which allows us to work with your sales teams 1-1 and make certain their learning translates to success on the sales floor. We cannot ignore the sales management team here. The sales managers get a coaching session dedicated to managing the performance of their sales team.

Media

Torque embraces all forms of media, from bespoke video content to online training platforms and podcasts.

Torque has pioneered social learning, for example podcasts are proving an effective learning tool for sales teams on the move. We have also developed numerous media for new model launches and pre/post learning messages.