September

So here we are not in August as I promised. What happened, well holiday time was great but so quickly forgotten. We have started the back end of the year with a very busy and diverse start.

As soon as I personally arrived home on the Sunday night at 10pm following a 530 mile drive through northern France and the M25 I was up at 5am for my first project at BMW UK head office in Farnborough. We had a team from the new contact centre to bring up to speed on MINI. Which as a brand is such a great start back to work.

Then we head as a team to the amazing Salon Prive concours event at Blenheim Palace. The Torque Training team of 5 provided support to BMWi and helping the customers understand the product both on the static display and live on the demonstration drives. Also we had to “show” the sexy i8 to the invited guests. What a wonderful event with amazing cars and owners who all were very interested in the ‘future’ technology and were equally amazed at how well the i3 and i8 drove. The event did help us as a team get through the day with lobster for lunch and amazing cream tea in the afternoons. Sometimes it is a hard life we lead.

Next onto the future and a trip to Munich for the training conference for the new 5 series. We spent the two days mixing with all of our colleagues from around the world and discussed and experienced the amazing new 5 series. (for myself it was a two day hand over of my next car)

While we were in Munch, our newest team member was heading for Glasgow to deliver his first courses for us. Peter took to it and really enjoyed his MINI and BMW ConnectedDrive delivery. It does help when you have great participants, so thank you Scotland for looking after him.

September threw up one last surprise. A late request for some PHEV Training here in Bangkok. We were needed to run a focus training project for PHEVs and how to sell them.

So at this time I am sat on my lunch break with a mouth cooling down from the chilli pork and noodles (lovely) on the second day of this PHEV focus training. We have been through the customer and their expectation and concerns, the product and the market. Next is thinking and experiencing the test drive. We are focusing on the X5 xDrive 40e and the 330e that they have just launched in the Thailand market.

Back for the October update I promise as the team will mainly be in the UK (unless another surprise pops in)